August 18th, 2009

samvara: OTW logo with text "Accessiblity, Des (OTW - AD&T)
Tuesday, August 18th, 2009 08:26 am
AD&T from 7am to 9 and then User Support from 9-10.
  • Colocation: Servers are yet to arrive and ordering the hard drives from a different provider turned out to be cheaper – we saved about $1k in the process. So neener to HP and yay for us! It has delayed us a bit though so we’re gently pushing all our schedules back (we had a bit of time stashed in case something like this happened so we’re not off schedule but we’re biting into our contingency time)
  • Deploy schedule: We’re going to push this back to late September/early October so the testing doesn’t overlap with Colocation testing
    • Bookmarks: poll is still open - go vote! We also did a lot of discussing of some of the finer points - things like ‘can a pseud have duplicate bookmarks’ (yes, but we'll let you know it's a duplicate) and ‘if you delete your pseud, do the bookmarks attached to it revert to your default pseud’ (they can, but you’ll get prompted to decide if you want it to happen)
    • Subscriptions: the first draft is being reviewed right now – go Bing!
    • Passwords: We’ve decided to implement a password rule, right now you can enter a wrong password indefinitely. We’ll be changing this to give you five tries and then you’ll either have to wait 24 hours or use the ‘reset password’ option
    • Notes: We’ve seen a lot of requests for a Notes field that loads after the main story (not before) so we’re working up a design for it – it might not make the next deploy though, it will need a design and then a coder with time to work on it and it’s not on the ‘blocking Open Beta’ list
  • Open Beta: Still on for October, although we’re now looking to mid October rather than early. The news post is with the translation team and we’re hard at work on all the critical features.
AO3 Support Meeting was filled with discussion on how best to streamline the support process so it’s very, very easy to submit a support request / feedback and very, very easy to look after it once it’s been generated. We’re also starting to get a sense of the kind of changes we need to make to the current ‘Feedback’ form.